Sewing Machine Service & Repairs


Our comprehensive and thorough service capabilities leave no gear unturned when it comes to your machine regardless of its age or value, we guarantee that you will be astonished with the results after we have finally given it our seal of approval. We will intervene and repair of any opposed problems that have and may occur in the future to ensure and prolong the life of your machine no matter what, if there are any helpful hints and tips that we can advise you of before or after your machine is in with us then we will do so.

Like a majority of stores that offer “SERVICE TO ALL BRANDS” other than what we sell we are qualified in all brands with up to date training that can be proven upon check-in. Having done training in both domestic and commercial industries for a number of years we have a wide level of experience and training in sewing machine repairs internationally for over 20 years on Viking Husqvarna, Pfaff, Elna, Juki, Bernina, Singer, Baby Lock,  Bernette, Janome and Bernina Sewing Machines. We have now become the Brother Warranty Centre for West Brisbane (AWC).


Check Our Reviews

  • They took time to help me choose the right embroidery machine for me. Prices were competitive, friendly service & great follow up

    Bronwyn F Avatar
    Bronwyn F
  • I recently attended a basic overlocker workshop organised by Lou and Gareth at Sew Masters. They were very friendly and helpful in answering questions and for the last minute purchases... read more

    J Hazratwala Avatar
    J Hazratwala
  • The most wonderful service! Fast, efficient, friendly! The quality is second to none - I can't remember my machine to work this well for many many many years!!! Thank you... read more

    Ja xxnie Avatar
    Ja xxnie
  • Gareth is an absolute top guy. I haven't meet anyone who is as knowledgeable when it comes to all makes and models of sewing machines. You definitely will not be... read more

    Alisellou Designs Avatar
    Alisellou Designs
  • Highly recommend Sew masters. My old overlocker is humming and sewing sew smoothly now..... I have already dropped off my sewing machine for its service also. Thanks guys so happy! ⭐️

    stacey Jones Avatar
    stacey Jones
  • Recieved my Bernina 457qe really quickly (I'm in Vic).
    Gareth kindly took time to answer my questions, gave me options and helped me choose my machine.
    Lou was also lovely and very...
    read more

    Emma Ramos Avatar
    Emma Ramos
  • Many thanks to Gareth and Lou - my overlocker came out of a long hibernation needing a service and it is working better than it ever did - thank you... read more

    Jan Harris Avatar
    Jan Harris
  • Picked up my machine during the week. Seriously thought they gave me wrong machine when I got home because it looked brand new. All the storage compartments had been cleaned... read more

    Scott Trudgett Avatar
    Scott Trudgett
  • My machine was sewing weirdly after a pricey service elsewhere. Sewmasters fixed it, it's sewing better than it was when it was new!

    Sandy Ross Avatar
    Sandy Ross
  • I was really unsure of which overlocker to get ( if any) and Gareth (sorry if I've spelt that wrong) was very helpful. There was no feelings of pressure to... read more

    Sonia Avatar


Our High Standards Policy


We ONLY use/sell legitimate genuine parts and quality products for machines to maintain assured quality control and support in every aspect of our business. All machines are thoroughly checked & tested before handed back with a 3 month warranty.

All customers will be informed if any further work is necessary before going ahead and also if its repair costs are more than the value of the machine.

All machines with up-gradable software will have all the latest updates installed FREE OF CHARGE as part of our service and parts that have improved upgrade replacements will be checked & quoted on if necessary.

Sewing Machine Technician


Widely Experienced Service Technician`s are Highly Qualified, Fully Trained & Trusted As Known Industry Professionals In Quilting, Embroidery, Sewing, Overlockers, Domestic & Industrial Machines. Highly Reliable Advice & Consultancy Of Pre-sales & Education,  Founder Of Australia`s No.1 Online Social Tech Support Groups.

  • PAT/Tag Certified
  • 20+ Years In The Domestic & Industrial Industry
  • Fully Accredited
  • Master Awarded
  • Up To Date Fully Trained & Trusted
  • 100% Satisfaction Guaranteed



Sewing Machine Pick Up Service

We are happy to support all our local community and surrounding areas, pickup is an option but will be available at our soonest availability.

For Flexible Options Please Call:

PHONE: 07 3108 0043


SewMasters Service & Support Centre (Sales & Education)
Address: Riverhills Plaza, 10/20 Bogong Street, Riverhills QLD 4074
Phone: 07 3108 0043

Trading Hours:


Alternative Service Depots Available In Brisbane And Ipswich – Please Call

Out Of Area Service

If you are in need of any service from us and live out of state or out of town then we can arrange a same day service depending on the machine and problems you are having please feel free to contact the store and we can book any machine service or repairs prior to you visit.