They took time to help me choose the right embroidery machine for me. Prices were competitive, friendly service & great follow up

I recently attended a basic overlocker workshop organised by Lou and Gareth at Sew Masters. They were very friendly and helpful in answering questions and for the last minute purchases... read moreI recently attended a basic overlocker workshop organised by Lou and Gareth at Sew Masters. They were very friendly and helpful in answering questions and for the last minute purchases of supplies need for the course. I highly recommend the course, Rhonda the teacher was a wealth of knowledge. read less

The most wonderful service! Fast, efficient, friendly! The quality is second to none - I can't remember my machine to work this well for many many many years!!! Thank you... read moreThe most wonderful service! Fast, efficient, friendly! The quality is second to none - I can't remember my machine to work this well for many many many years!!! Thank you Gareth! Very highly recommend to everyone! read less

Gareth is an absolute top guy. I haven't meet anyone who is as knowledgeable when it comes to all makes and models of sewing machines. You definitely will not be... read moreGareth is an absolute top guy. I haven't meet anyone who is as knowledgeable when it comes to all makes and models of sewing machines. You definitely will not be disappointed with the service and personal attention to detail that you will be provided. read less

Highly recommend Sew masters. My old overlocker is humming and sewing sew smoothly now..... I have already dropped off my sewing machine for its service also. Thanks guys so happy! ⭐️

Recieved my Bernina 457qe really quickly (I'm in Vic).
Gareth kindly took time to answer my questions, gave me options and helped me choose my machine.
Lou was also lovely and very... read moreRecieved my Bernina 457qe really quickly (I'm in Vic).
Gareth kindly took time to answer my questions, gave me options and helped me choose my machine.
Lou was also lovely and very helpful on the phone.
Would recommend 100%.

Thank you! read less

Many thanks to Gareth and Lou - my overlocker came out of a long hibernation needing a service and it is working better than it ever did - thank you... read moreMany thanks to Gareth and Lou - my overlocker came out of a long hibernation needing a service and it is working better than it ever did - thank you so much. There’s a reason for the waiting list but it’s well worth it - exceptional service and attention to detail is provided. I will be booking my sewing machine in next. read less

Picked up my machine during the week. Seriously thought they gave me wrong machine when I got home because it looked brand new. All the storage compartments had been cleaned... read morePicked up my machine during the week. Seriously thought they gave me wrong machine when I got home because it looked brand new. All the storage compartments had been cleaned and looked new again.
I just gave it a test run mending my son’s school shorts and it worked a treat. Everything so smooth and responsive.
This was the first time I got my machine serviced and I chose SewMasters based on their google reviews. Wasn’t disappointed. I will be bringing both my machines back to the team for services in the future.
Thank you! read less

My machine was sewing weirdly after a pricey service elsewhere. Sewmasters fixed it, it's sewing better than it was when it was new!

I was really unsure of which overlocker to get ( if any) and Gareth (sorry if I've spelt that wrong) was very helpful. There was no feelings of pressure to... read moreI was really unsure of which overlocker to get ( if any) and Gareth (sorry if I've spelt that wrong) was very helpful. There was no feelings of pressure to buy , he asked all the questions to make sure I got the right machine first time . I cannot recommend enough. I will definitely be a returning customer. read less