Service & Repairs


Our comprehensive and thorough service capabilities leave no gear unturned when it comes to your machine regardless of its age or value, we guarantee that you will be astonished with the results after we have finally given it our seal of approval. We will intervene and repair of any opposed problems that have and may occur in the future to ensure and prolong the life of your machine no matter what, if there are any helpful hints and tips that we can advise you of before or after your machine is in with us then we will do so.

All machines are thoroughly checked & tested before handed back with a 3 month warranty or which ever your dealer provides (if under the SM network agreement).

All customers will be informed if any further work is necessary before going ahead and also if its repair costs are more than the value of the machine.

All machines with upgradable software will have all the latest updates installed FREE OF CHARGE as part of our service and parts that have improved upgrade replacements will be checked.

Widely Experienced Service Technician, Highly Qualified, Fully Trained & Trusted As Known Industry Professional In Quilting, Embroidery, Sewing, Overlocking, Domestic & Industrial Machines. Highly Reliable Advice & Consultancy Of Pre-sales, Creator Of Australia`s No.1 Online Social Tech Support Groups.

 

  • PAT/Tag Certified
  • 20+ Years In The Domestic & Industrial Industry
  • Fully Accredited
  • Master Awarded
  • Up To Date Fully Trained & Trusted
  • 100% Satisfaction Guaranteed


Please See Our Live Google Reviews Below


 

  • Ria Stolle Avatar

    5 star rating   5 Star service! I have so much respect and appreciation for both Gareth and Lou. You are amazing people, customer service is great and Gareth is wonderful in his job. 1st time that I had my machine serviced and I think it is running better now than when I bought it. I will recommend you to everyone.

    Ria Stolle 15/11/17
  • Lauren Koch Avatar

    5 star rating   Highly recommend Gareth from SewMasters Service and Repairs. Recently I needed a quick fix for a broken part on my machine and Gareth came to the rescue. Excellent, prompt service, very reasonable rates. Happy to support a great local business.

    Lauren Koch 03/12/17
  • Rebekah Walters Avatar

    5 star rating   Absolutely brilliant serviceman, efficient customer service and a wealth of knowledge! Finally found someone I trust with all my technical queries. 100% recommend

    Rebekah Walters 02/12/17
  • Helen Shaw Avatar

    5 star rating   Gareth from SewMasters is absolutely awesome and does wonderful work with all the machines he works on. The customer service is excellent, and from a true gentleman. The machines is what he loves to play with. I have been a customer of Gareths for three years and I will not allow anyone else to even look at what is wrong with my machines except Gareth from SewMasters.

    Helen Shaw 24/10/17
  • Emma Halliday Avatar

    5 star rating   I have hands down recieved the best service. My machine is running like a dream again. I appreciate the knowledge Gareth has shared with me to get the most out of my machine. Will absolutely be recommending Sewmasters to all of my sewing buddies.

    Emma Halliday 17/01/18
  • Marianne Boot Avatar

    5 star rating   Thank you Gareth at Sewing Masters for virtually rebuilding my Sewing machine. Gareth contacted me each time he found something that needed repair and kept the old parts to show what was wrong. I can now use the SCISSORS function and have my new white LED lights you suggested much easier to see my stitches noow!! Thank you again Marianne

    Marianne Boot 02/12/17
  • Kel Angel Avatar

    5 star rating   Gareth is a master of his craft & a great person to deal with! We are so lucky to have such an expert in our community. He helped restore my mums 30 year old machine & it is now working even better than it did when it was new! I would highly recommend Sew Masters!

    Kel Angel 04/12/17
  • Ann Field Avatar

    5 star rating   Gareth is an absolute gem when it comes to servicing your machine. Fantastic turn around, great price. Full explanation of what needs to be done to your baby.
    Gareth has a world of knowledge and expertise when it comes to sewing machines and overlockers. I highly recommend and trust him with machines.

    Ann Field 24/10/17
  • Miranda Wee Avatar

    5 star rating   Truly outstanding service and turn around. Gareth came highly recommended as a sewing machine technician and he did not disappoint. Price was competitive and quality second to none. You can trust him with your machine.

    Miranda Wee 09/01/18
  • Annette Ritchie Avatar

    5 star rating   Had a Bernina 8 Software class with Lou yesterday it was amazing learnt so much,well presented Lou you did a awesome job & to Gareth for his help. I have had my machines serviced by Gareth over several years now he is a pleasure to deal with, nothing to much trouble. I would have no trouble recommended Gareth great service pleasant & a smile.

    Annette Ritchie 02/12/17
 

Where To Find Us


 

We are happy to support all our local community and surrounding areas, pickup is an option but will be available at our soonest convenience.

To arrange any appointments or just a query please feel free to contact us below

SewMasters Service & Support Centre (Sales & Education)
Address: Riverhills Plaza, 10/20 Bogong Street, Riverhills QLD 4074
Hours:

Sunday Closed
Monday 9am-4pm
Tuesday 9am-4pm
Wednesday 9am–4pm
Thursday 9am–4pm
Friday 9am–4pm

Saturday 9am–4pm
 
SewMasters Service & Repairs Network -
Out Of Hours Depot
Address: 17 Flag St, Jamboree Heights QLD 4074
Hours:

Sunday Closed
Monday 8am–6pm
Tuesday 8am–6pm
Wednesday 8am–6pm
Thursday 8am–6pm
Friday 8am–6pm
Saturday 9am–4pm
 

Alternative Service Depots Available In Brisbane And Toowoomba

Click Below