Sewing Machine Service & Repairs


Our comprehensive and thorough service capabilities leave no gear unturned when it comes to your machine regardless of its age or value, we guarantee that you will be astonished with the results after we have finally given it our seal of approval. We will intervene and repair of any opposed problems that have and may occur in the future to ensure and prolong the life of your machine no matter what, if there are any helpful hints and tips that we can advise you of before or after your machine is in with us then we will do so.

Like a majority of stores that offer “SERVICE TO ALL BRANDS” other than what we sell we are qualified in all brands with up to date training that can be proven upon check-in. Having done training in both domestic and commercial industries for a number of years we have a wide level of experience and training in sewing machine repairs internationally for over 20 years on Viking Husqvarna, Pfaff, Elna, Juki, Bernina, Singer, Baby Lock,  Bernette, Janome and Bernina Sewing Machines. We have now become the Brother Warranty Centre for West Brisbane (AWC).


Check Our Reviews

  • Excellent service, fast and reliable, good communication. My sewing machine runs like dream now, thanks guys!

    Corinne Kempter Avatar
    Corinne Kempter
  • Recieved my Bernina 457qe really quickly (I'm in Vic).
    Gareth kindly took time to answer my questions, gave me options and helped me choose my machine.
    Lou was also lovely and very...
    read more

    Emma Ramos Avatar
    Emma Ramos
  • Sewmasters were fantastic, helpful and did such a great job. Would recommend Sewmasters service and repairs to everyone. Thank you to Sewmasters for a great job.

    sheryl esdaile Avatar
    sheryl esdaile
  • Highly recommend Gareth from SewMasters Service and Repairs. Recently I needed a quick fix for a broken part on my machine and Gareth came to the rescue. Excellent, prompt... read more

    Lauren Koch Avatar
    Lauren Koch
  • I have just purchased a Janome 9450, a huge upgrade from my Janome DC2050. The whole purchasing experience went without a hitch. It is so good to know... read more

    Kerrie Murphy Avatar
    Kerrie Murphy
  • Dropped my machines into this team for services, super helpful, friendly, awesome service, I have an old hasqvarna seletronic team were awesome to show me how to use properly,... read more

    Chrissy Smith Avatar
    Chrissy Smith
  • Ooh I look forward to all the sneaky tips and hints. Learning from you Lou, I'll be a pro in no time!
    Happy sewing/embroidering/digitising!!

    Sarah Rose Avatar
    Sarah Rose
  • SewMasters had my machine in for repair and service .the result is amazing, some of the work was able to be claimed on warranty, I didn't need to do a... read more

    Sally Elliott. Avatar
    Sally Elliott.
  • Qualified, professional technicians, great service and excellent product. I can highly recommend SewMasters to anyone purchasing a new machine, or getting a machine serviced. You are in good hands.

    Christine Hunter Avatar
    Christine Hunter
  • Absolutely astounded at the Professionalism of these two people. I am forever in debt to you both. Thank you so much.

    Gary Wakely Avatar
    Gary Wakely


Our High Standards Policy


We ONLY use/sell legitimate genuine parts and quality products for machines to maintain assured quality control and support in every aspect of our business. All machines are thoroughly checked & tested before handed back with a 3 month warranty.

All customers will be informed if any further work is necessary before going ahead and also if its repair costs are more than the value of the machine.

All machines with up-gradable software will have all the latest updates installed FREE OF CHARGE as part of our service and parts that have improved upgrade replacements will be checked & quoted on if necessary.

Sewing Machine Technician


Widely Experienced Service Technician`s are Highly Qualified, Fully Trained & Trusted As Known Industry Professionals In Quilting, Embroidery, Sewing, Overlockers, Domestic & Industrial Machines. Highly Reliable Advice & Consultancy Of Pre-sales & Education,  Founder Of Australia`s No.1 Online Social Tech Support Groups.

  • PAT/Tag Certified
  • 20+ Years In The Domestic & Industrial Industry
  • Fully Accredited
  • Master Awarded
  • Up To Date Fully Trained & Trusted
  • 100% Satisfaction Guaranteed



Sewing Machine Pick Up Service

We are happy to support all our local community and surrounding areas, pickup is an option but will be available at our soonest availability.

For Flexible Options Please Call:

PHONE: 07 3108 0043


SewMasters Service & Support Centre (Sales & Education)
Address: Riverhills Plaza, 10/20 Bogong Street, Riverhills QLD 4074
Phone: 07 3108 0043

Trading Hours:


Alternative Service Depots Available In Brisbane And Ipswich – Please Call

Out Of Area Service

If you are in need of any service from us and live out of state or out of town then we can arrange a same day service depending on the machine and problems you are having please feel free to contact the store and we can book any machine service or repairs prior to you visit.