Sewing Machine Service & Repairs


Our comprehensive and thorough service capabilities leave no gear unturned when it comes to your machine regardless of its age or value, we guarantee that you will be astonished with the results after we have finally given it our seal of approval. We will intervene and repair of any opposed problems that have and may occur in the future to ensure and prolong the life of your machine no matter what, if there are any helpful hints and tips that we can advise you of before or after your machine is in with us then we will do so.

Like a majority of stores that offer “SERVICE TO ALL BRANDS” other than what we sell we are qualified in all brands with up to date training that can be proven upon check-in. Having done training in both domestic and commercial industries for a number of years we have a wide level of experience and training in sewing machine repairs internationally for over 20 years on Viking Husqvarna, Pfaff, Elna, Juki, Bernina, Singer, Baby Lock,  Bernette, Janome and Bernina Sewing Machines. We have now become the Brother Warranty Centre for West Brisbane (AWC).


Check Our Reviews

  • My Janome is running like new. Great service from a courteous business. I would not hesitate in recommending them.

    Paula Muŕray Avatar
    Paula Muŕray
  • Incredible experience at Sewmasters! Brought in a very old machine that I had inherited that wasn’t sewing properly, and they showed me what I was doing wrong, how to thread... read more

    Courtney Evans-Turner Avatar
    Courtney Evans-Turner
  • I have always been happy with the team at SewMasters.
    Lou and Garith give total quality to every area of their business.
    The pride Garith has in his workmanship is shown in...
    read more

    Christine Paterson Avatar
    Christine Paterson
  • Welcoming & knowledgeable staff. They did a great job servicing my 20+ year old machine & now it's running like new. Thank you.

    Tina Holroyd Avatar
    Tina Holroyd
  • Friendly & great customer service. My new to me Janome machine was serviced to a excellent standard. I would highly recommend SewMasters to anyone

    A Google User Avatar
    A Google User
  • great customer service and support thank you for all your support Gareth and Lou

    House of jackson Cook Avatar
    House of jackson Cook
  • Excellent service, fast and reliable, good communication. My sewing machine runs like dream now, thanks guys!

    Corinne Kempter Avatar
    Corinne Kempter
  • Qualified, professional technicians, great service and excellent product. I can highly recommend SewMasters to anyone purchasing a new machine, or getting a machine serviced. You are in good hands.

    Christine Hunter Avatar
    Christine Hunter
  • Highly recommend... Gareth recently overhauled my Bernina 750qe she is now working like a dream! After years of disappointment I'm now inspired to sew again. Thanks so much Gareth... read more

    Carolyn Baker Avatar
    Carolyn Baker
  • Great service, knowledgeable staff and awesome range of products.

    Phil Severn Avatar
    Phil Severn


Our High Standards Policy


We ONLY use/sell legitimate genuine parts and quality products for machines to maintain assured quality control and support in every aspect of our business. All machines are thoroughly checked & tested before handed back with a 3 month warranty.

All customers will be informed if any further work is necessary before going ahead and also if its repair costs are more than the value of the machine.

All machines with up-gradable software will have all the latest updates installed FREE OF CHARGE as part of our service and parts that have improved upgrade replacements will be checked & quoted on if necessary.

Sewing Machine Technician


Widely Experienced Service Technician`s are Highly Qualified, Fully Trained & Trusted As Known Industry Professionals In Quilting, Embroidery, Sewing, Overlockers, Domestic & Industrial Machines. Highly Reliable Advice & Consultancy Of Pre-sales & Education,  Founder Of Australia`s No.1 Online Social Tech Support Groups.

  • PAT/Tag Certified
  • 20+ Years In The Domestic & Industrial Industry
  • Fully Accredited
  • Master Awarded
  • Up To Date Fully Trained & Trusted
  • 100% Satisfaction Guaranteed



Sewing Machine Pick Up Service

We are happy to support all our local community and surrounding areas, pickup is an option but will be available at our soonest availability.

For Flexible Options Please Call:

PHONE: 07 3108 0043


SewMasters Service & Support Centre (Sales & Education)
Address: Riverhills Plaza, 10/20 Bogong Street, Riverhills QLD 4074
Phone: 07 3108 0043

Trading Hours:


Alternative Service Depots Available In Brisbane And Ipswich – Please Call

Out Of Area Service

If you are in need of any service from us and live out of state or out of town then we can arrange a same day service depending on the machine and problems you are having please feel free to contact the store and we can book any machine service or repairs prior to you visit.