Sewing Machine Service & Repairs


Our comprehensive and thorough service capabilities leave no gear unturned when it comes to your machine regardless of its age or value, we guarantee that you will be astonished with the results after we have finally given it our seal of approval. We will intervene and repair of any opposed problems that have and may occur in the future to ensure and prolong the life of your machine no matter what, if there are any helpful hints and tips that we can advise you of before or after your machine is in with us then we will do so.

Like a majority of stores that offer “SERVICE TO ALL BRANDS” other than what we sell we are qualified in all brands with up to date training that can be proven upon check-in. Having done training in both domestic and commercial industries for a number of years we have a wide level of experience and training in sewing machine repairs internationally for over 20 years on Viking Husqvarna, Pfaff, Elna, Juki, Bernina, Singer, Baby Lock,  Bernette, Janome and Bernina Sewing Machines. We have now become the Brother Warranty Centre for West Brisbane (AWC).


Check Our Reviews

  • Dropped my machines into this team for services, super helpful, friendly, awesome service, I have an old hasqvarna seletronic team were awesome to show me how to use properly,... read more

    Chrissy Smith Avatar
    Chrissy Smith
  • My machine was sewing weirdly after a pricey service elsewhere. Sewmasters fixed it, it's sewing better than it was when it was new!

    Sandy Ross Avatar
    Sandy Ross
  • I highly recommend this business for quality sewing machine repairs and friendly service, at a very competitive price. Nothing was too hard for them. Thank you so much.

    Lynda Wills Avatar
    Lynda Wills
  • Picked up my machine during the week. Seriously thought they gave me wrong machine when I got home because it looked brand new. All the storage compartments had been cleaned... read more

    Scott Trudgett Avatar
    Scott Trudgett
  • Highly recommend Gareth from SewMasters Service and Repairs. Recently I needed a quick fix for a broken part on my machine and Gareth came to the rescue. Excellent, prompt... read more

    Lauren Koch Avatar
    Lauren Koch
  • I have just purchased a Janome 9450, a huge upgrade from my Janome DC2050. The whole purchasing experience went without a hitch. It is so good to know... read more

    Kerrie Murphy Avatar
    Kerrie Murphy
  • They took time to help me choose the right embroidery machine for me. Prices were competitive, friendly service & great follow up

    Bronwyn F Avatar
    Bronwyn F
  • Friendly & great customer service. My new to me Janome machine was serviced to a excellent standard. I would highly recommend SewMasters to anyone

    A Google User Avatar
    A Google User
  • Have been enjoying software classes with Lou at The Sewing Wave on gold coast. Very relaxed class today and we all learnt something new. Thanks Lou!!

    Vicki Love Avatar
    Vicki Love
  • I was having a problem with my sewing machine and Gareth was able to fix the issue straight away so I could continue sewing mittens for the koalas! Awesome customer service!

    Kara James Avatar
    Kara James


Our High Standards Policy


We ONLY use/sell legitimate genuine parts and quality products for machines to maintain assured quality control and support in every aspect of our business. All machines are thoroughly checked & tested before handed back with a 3 month warranty.

All customers will be informed if any further work is necessary before going ahead and also if its repair costs are more than the value of the machine.

All machines with up-gradable software will have all the latest updates installed FREE OF CHARGE as part of our service and parts that have improved upgrade replacements will be checked & quoted on if necessary.

Sewing Machine Technician


Widely Experienced Service Technician`s are Highly Qualified, Fully Trained & Trusted As Known Industry Professionals In Quilting, Embroidery, Sewing, Overlockers, Domestic & Industrial Machines. Highly Reliable Advice & Consultancy Of Pre-sales & Education,  Founder Of Australia`s No.1 Online Social Tech Support Groups.

  • PAT/Tag Certified
  • 20+ Years In The Domestic & Industrial Industry
  • Fully Accredited
  • Master Awarded
  • Up To Date Fully Trained & Trusted
  • 100% Satisfaction Guaranteed



Sewing Machine Pick Up Service

We are happy to support all our local community and surrounding areas, pickup is an option but will be available at our soonest availability.

For Flexible Options Please Call:

PHONE: 07 3108 0043


SewMasters Service & Support Centre (Sales & Education)
Address: Riverhills Plaza, 10/20 Bogong Street, Riverhills QLD 4074
Phone: 07 3108 0043

Trading Hours:


Alternative Service Depots Available In Brisbane And Ipswich – Please Call

Out Of Area Service

If you are in need of any service from us and live out of state or out of town then we can arrange a same day service depending on the machine and problems you are having please feel free to contact the store and we can book any machine service or repairs prior to you visit.