Absolutely astounded at the Professionalism of these two people. I am forever in debt to you both. Thank you so much.

Great service, communication, very helpful. Will definitely continue to use and recommend to others too

Gareth's attention to detail makes him the best ever sewing machine tech.
Being able to book a machine in for service is a good system as it ensures shorter turn around.... read moreGareth's attention to detail makes him the best ever sewing machine tech.
Being able to book a machine in for service is a good system as it ensures shorter turn around. Shop has a good amount of stock on hand. Service is great & always helpful. read less

Amazing service. Bought a new overlocker and it arrived in a very timely matter. The box was sealed and complete. A week later I recieved a book which I wasn't... read moreAmazing service. Bought a new overlocker and it arrived in a very timely matter. The box was sealed and complete. A week later I recieved a book which I wasn't even aware was missing. That's service. Thank you and be warned, I'll be back! read less

Truly outstanding service and turn around. Gareth came highly recommended as a sewing machine technician and he did not disappoint. Price was competitive and quality second to none. You can... read moreTruly outstanding service and turn around. Gareth came highly recommended as a sewing machine technician and he did not disappoint. Price was competitive and quality second to none. You can trust him with your machine. read less

Many thanks to Gareth and Lou - my overlocker came out of a long hibernation needing a service and it is working better than it ever did - thank you... read moreMany thanks to Gareth and Lou - my overlocker came out of a long hibernation needing a service and it is working better than it ever did - thank you so much. There’s a reason for the waiting list but it’s well worth it - exceptional service and attention to detail is provided. I will be booking my sewing machine in next. read less

I have just purchased a Janome 9450, a huge upgrade from my Janome DC2050. The whole purchasing experience went without a hitch. It is so good to know... read moreI have just purchased a Janome 9450, a huge upgrade from my Janome DC2050. The whole purchasing experience went without a hitch. It is so good to know that the people l purchased it from can give me great support, only 15 minutes from home. read less

Top marks all round the price, the friendly staff and the work. Now my machine does what it should fixed issues i.e the ✂ cutter and bobbin winder that no... read moreTop marks all round the price, the friendly staff and the work. Now my machine does what it should fixed issues i.e the ✂ cutter and bobbin winder that no one else could find a problem with except they didn't work properly. Now they work perfectly I'm impressed ?
2020 update ? Didn't know sewing machines can have a silencer attached ? Yearly service complete on my Brother machine now its sewing so quiet, not sure what Gareth did but I'm impressed ? Thanks team. read less

My Janome is running like new. Great service from a courteous business. I would not hesitate in recommending them.

great customer service and support thank you for all your support Gareth and Lou